Wednesday, February 10, 2010

Internet Explorer "Processing" message

Some clients these days are reporting that when they go into some applications, they find that the "Processing" message that you usually see only for an instant is now sticking around, putting its feet up on the couch and drinking all their beer. The application never comes up.

This is an issue with Internet Explorer, so you can happily point your finger at something besides E1 for a change. Somehow when IE is upgraded it leaves a little errant bit of registry set the wrong way. You won't see this problem on fresh installs of the latest version of IE.

If you see this issue, here's the fix:
  • Open Regedit
  • Navigate to [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EAB22AC0-30C1-11CF-A7EB-0000C05BAE0B}\1.1\0\win32\]
  • If you use Internet Explorer 6 (click Help/about while using IE), the value should be c:\windows\system32\shdocvw.dll
  • If you use IE7 (more likely), the value should be c:\windows\system32\ieframe.dll
Once you got that bad boy fixed up, it'll be smooth sailing from there on... until the next error.

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